This automation industry quiz question comes from the ISA Certified Automation Professional (CAP) certification program. ISA CAP certification provides a non-biased, third-party, objective assessment and confirmation of an automation professional's skills. The CAP exam is focused on direction, definition, design, development/application, deployment, documentation, and support of systems, software, and equipment used in control systems, manufacturing information systems, systems integration, and operational consulting. Click this link for more information about the CAP program.
A final report on a highly visible automation project will be distributed to senior leaders and several operations managers. In preparing this report, an engineer would be well served to:
a) define any geometric tolerance symbols present in report diagrams
b) explain how troubleshooting procedures solved unexpected crises and plan deviations
c) include an executive summary, and, as appropriate, use bulleted lists in the narrative
d) review how cost, performance, and schedules were estimated, measured, and controlled
e) none of the above
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Choices A, B, and D may represent important aspects of the overall understanding of the report, but these are details that can be examined once the overall conclusions are absorbed, if there is a desire to do so.
The correct answer is C, “include an executive summary, and, as appropriate, use bulleted lists in the narrative.” Very often, senior leaders and management have limited time to spend on any one topic. An executive summary and bullet-item lists allow them to understand the basic outcomes and conclusions of your project in a concise, logical, and efficient format.
Reference: Nicholas Sands, P.E., CAP and Ian Verhappen, P.Eng., CAP., A Guide to the Automation Body of Knowledge. To read a brief Q&A with the authors, plus download a free 116-page excerpt from the book, click this link.