Greetings from ISA’s Community Manager

Hello ISA friends,  I’m so glad to be here.

I wanted take a minute and introduce myself to you and share some thoughts about what’s in store for the upcoming months.  For those who don’t know me,  I’m Juliann Grant, and I’m excited to be ISA’s first official community manager. I think the timing couldn’t be better.

I’ve been involved with ISA for the last seven years, and I’ve really enjoyed the experience. All the people I have met over the years have been fantastic, and some have become great friends.   I started out as a volunteer (and still am) as a planning committee member for the ISA Marketing & Sales Summit, which falls under ISA’s Management Division.  Last year I expanded my volunteer role a bit and was nominated to be the Director-Elect of the Management Division. I fully assume that role in 2013.

On the professional side, I’ve been a marketer for 20 plus years, and spent the last ten working with Shari Worthington at Telesian Technology.

What is a Social Media Community Manager?

The official Wikipedia definition for a community manager is to  “build, grow and manage communities around a brand or cause.”

This definition seems kind of nebulous, since there are so many parts to actually doing the role of a community manager. I’ve been actively participating in social media networks since 2007, and know how the tools can make a difference in communications.  And having been around ISA for awhile, I have some thoughts on how my role can make a difference here with you, our readers, members, volunteers, partners, the list goes on.

Most importantly, I’m here to listen to you. I want to know what you want to see, read about, learn about.  The intent of this blog was for it to become a “hub” for all things automation.  I’ll do my best to further achieve that goal from where we are today.  Big kudos to Jon DiPietro, authors like Greg McMillian and ISA staff for their contributions thus far.

My intentions as community manager:

  • Highlight and share all kinds of automation news and technology from across the market space – and become that “hub”
  • Point out good works being done by brilliant engineers and scientists and showcase what they are doing
  • Add some humor and my voice to the ISA stream, and humanize things a bit
  • Find ways to bring more value to our members through content curation (which means finding or creating good information and sharing it either through links, webinars, PDFs, videos and other mediums)
  • Provide more information about ISA happenings, conferences, and opportunities – there are so many things going on that we often don’t know about and I hope to bridge that gap
  • Highlight our ISA volunteers who tirelessly contribute their time and effort to the advancement of the Society

Enough about what I want…

What do you want to see?

What are you thoughts on building a stronger community here at ISA? How can I best support your professional goals?  Do tell, and don’t be shy… after all, this isn’t supposed to be a one-sided conversation.

What did I miss regarding the list above?

Your input is most appreciated.

Thanks in advance, I look forward to working with you all in the ISA community.





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  • Mohamed Ibrahim

    Wish you all the best, Mohamed Ibrahim, ISA Abu Dhabi section presedent

    • Anonymous

      Thanks Mohamed, I appreciate your good wishes. Perhaps we can highlight your section and help better understand the global work of ISA…? You up for it?

  • I think this is a great step forward that will consolidate ISA presence in social media. All the best in this task, Juliann.

    • Anonymous

      Thanks Javier. I’m excited to take on this role. Please share any ideas you may have to make this effort a success as a member of this community!

  • I’ve been looking forward to this move by ISA since I first partially understood the change that first the Internet and now Social Media would impose on our Society.

    Welcome Juliann, I know you will have a great influence and impact on this area of ISA’s communications.

    Eoin Ó Riain, VP Publication 2011-12.

    • Anonymous

      Thanks Eoin for your kind words. I will be in touch to get your input on your thoughts for success in this effort. I think there are many ways that this role can intersect with volunteer efforts and all the various groups, divisions, departments for ISA, Look forward to catching up!

  • This is certaily a terrific step. Good luck to you, Juliann, in this new role. I can see you have fairly ambitious plans (or intentions) which is very encouraging. The idea of “hub” is fantastic and I hope it will add value to members; otherwise they will not be excited about this. Organization of topics is also paramount for such medium.
    Best Regards, Luay Al-Awami. ISA Saudi Arabia Section President.

    • julianngrant

      Thank you Luay, I appreciate your support. Please feel free to send me information that you would feel is relevant and worth sharing from your section. Shining a light on our leaders from across the globe is something I want to be doing, so don’t be shy!

  • julianngrant

    My apologies for not responding sooner, I just found your comment! I would love to work closer with you to give the Sections and Districts more visibility. By raising the visibility of all the interesting happenings going on around the world with ISA, more good will come of it. I will definitely be in touch to discuss how to best work together. There is much to do! Best, Juliann

  • tiash


    Hello mam I am an Engineering student from India.i fall under Heritage Institute Of Technology section. I think a stronger community can be built by creating a discussion hub or chat rooms within ISA website. Respective chat rooms will have one certain topic and the interested ones can join the discussion. I think by this way there will be a good deal for exchange of ideas and knowledge.

    Thank You.